Auditing

Enigma QPM carries out two distinct audit activities. Firstly, Enigma QPM has now been appointed by Ofcom as an Approval Body for the third party assessment of Communications Providers under the Ofcom Metering and Billing Approval Scheme. This is a specialist third party audit  activity within the telecommunications industry. Secondly, we provide general audit services to clients outside the telecommunications industry, as one of our services to companies seeking approval to quality and environmental management system standards. 

Why clients choose Enigma QPM to carry out their audits:

• Experience, independence, impartiality and integrity
• Objectivity, evidence based findings that support the identification of solutions
• Transparency, disclosure of criteria on which decisions are made
• Qualified and agreed findings
• Focus on improvement for companies and their customers
• Focus on principles and outcomes, not simply process conformance
• Encouraging innovation and not just minimum compliance
• Proportionality to risk
• Encouraging self assessment and improvement by auditees
• Openness to feedback about the audit process or auditors
• Value for money, efficiency, accessibility, flexibility in scheduling audits
• Learning from experience and improving audit effectiveness