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Quality Management

ISO 9001:2000 is the recognised Quality Management standard. We offer:
  • Fixed price and fast track projects;
  • Guaranteed certification by an accredited body;
  • Extensive experience in over 30 different companies of all sizes in many industries;
  • A tailored approach, so you control the solution. We don't copy other systems or provide off the shelf, pre-conceived systems;
  • A focus on areas that are important to you and your customers in order to simplify processes and reduce bureaucracy;
  • A specialist service for architecture practices;
  • Help to reduce PI Insurance premiums and risk of claims;
Quality has to be addressed in a way that your customers will ultimately be happy to pay for, so we help you to use quality as a marketing tool.

We can also help you to integrate a quality management system with Health and Safety or Environmental standards or meet the requirements of a range of specialist standards including TL9000.

Pros and Cons of ISO 9001:2000
A well managed quality system is focussed on customer relationships and has the following benefits:
  • Improved image and competitive advantage leading to new orders
  • Better sharing of knowledge, improved training and communication
  • Increased efficiency of processes and lower failure cost
  • Lower PI insurance premiums and risk of claims
A badly managed quality system has the following risks:
  • Increased bureaucracy and paperwork
  • The important work happens outside the system
  • Senior management pay only lip service to the system
  • Standard processes for non-standard customer requirements
At Enigma QPM we use our experience to guide clients towards achieving the above benefits and overcoming the potential risks.