Clients
We have experience of working with most of the large telecommunications providers as well as many other companies of all sizes in a wide range of industries. Our clients include those given opposite.
"We have more experience than any other organisation in helping Telecom operators and re-sellers successfully manage Regulatory driven performance reporting. As a consequence, we know what is 'Best Practice' - what works and what doesn't work."
What our clients say about us
“We got tremendous support from Enigma and their feedback from QoS audits helped us to develop a root cause analysis programme.”
Stephen Ruschitzko-Head of Customer Operations, Chorus
“Parking Control Management (UK)Ltd. embarked upon a fast track ISO 9001:2000 programme, this was needed to support an Approved Contractor Status application with the licensing government body in our industry. We approached a number of consultants most of whom could not provide a fast track approach. Ray Murphy of Enigma QPM quickly understood the brief and built upon the processes already in place. After an initial meeting and assessment we agreed to go for a six week implementation programme. Ray DELIVERED IN FULL ON TIME we were very impressed with his no nonsense practical approach and his ability to analyse and grasp issues very quickly and apply solutions accordingly. The assessing body duly awarded PCM (UK) Ltd. ISO 9001:2000 certification we met the timescale set down by our government licensing body we are now an approved contractor thanks to Ray's professionalism and commitment.”
David A. Blake
Strategy Director
PCM (UK) Ltd.
We take great pride in being able to add real value to our clients. Over the last decade, our experience and skills has enabled us to support businesses through the turmoil in the Telecom's and Cable industries, providing best advice of the complexities of quality of service reporting.
Our inherent knowledge of how operations work, our experiences of the many systems used, and an ability to influence and get things done, means that we are effective from the word 'go'. A conversation with us costs nothing. So if you are just curious about QoS, have a biting reporting problem or are trying to move things along and get some return on your efforts, then contact us today.
We have experience of working with most of the large telecommunications providers as well as many other companies of all sizes in a wide range of industries. Our clients include those given opposite.
"We have more experience than any other organisation in helping Telecom operators and re-sellers successfully manage Regulatory driven performance reporting. As a consequence, we know what is 'Best Practice' - what works and what doesn't work."
What our clients say about us
“We got tremendous support from Enigma and their feedback from QoS audits helped us to develop a root cause analysis programme.”
Stephen Ruschitzko-Head of Customer Operations, Chorus
“Parking Control Management (UK)Ltd. embarked upon a fast track ISO 9001:2000 programme, this was needed to support an Approved Contractor Status application with the licensing government body in our industry. We approached a number of consultants most of whom could not provide a fast track approach. Ray Murphy of Enigma QPM quickly understood the brief and built upon the processes already in place. After an initial meeting and assessment we agreed to go for a six week implementation programme. Ray DELIVERED IN FULL ON TIME we were very impressed with his no nonsense practical approach and his ability to analyse and grasp issues very quickly and apply solutions accordingly. The assessing body duly awarded PCM (UK) Ltd. ISO 9001:2000 certification we met the timescale set down by our government licensing body we are now an approved contractor thanks to Ray's professionalism and commitment.”
David A. Blake
Strategy Director
PCM (UK) Ltd.
We take great pride in being able to add real value to our clients. Over the last decade, our experience and skills has enabled us to support businesses through the turmoil in the Telecom's and Cable industries, providing best advice of the complexities of quality of service reporting.
Our inherent knowledge of how operations work, our experiences of the many systems used, and an ability to influence and get things done, means that we are effective from the word 'go'. A conversation with us costs nothing. So if you are just curious about QoS, have a biting reporting problem or are trying to move things along and get some return on your efforts, then contact us today.